Become a Seller

Who can apply

You may apply to become a seller on eBuy.store if you:

• Are legally eligible to sell items under Indian law
• Own the items you intend to list or have lawful rights to sell them
• Are willing to comply with platform policies and review processes
• Agree to conduct all transactions through the eBuy.store platform

Seller access is controlled and reviewed.

How seller onboarding works

1. Creating an eBuy.store account
2. Submitting seller and business information
3. Completing identity and compliance checks (KYC, where applicable)
4. Reviewing and accepting platform terms and policies

Approval, restriction, or rejection decisions are made manually. There is no guaranteed timeline for onboarding or approval.

Listing and review process

Once approved:

• Sellers may submit listings for review
• Certain listings may undergo expert review before publication
• Experts may correct listing attributes to improve clarity and accuracy

Expert review improves listing quality but does not certify authenticity or guarantee outcomes. Listings may be approved, rejected, or returned for correction.

Expert-approved listings are final and cannot be edited after approval. If a seller deletes an expert-approved listing before it is sold, expert review charges may apply and must be settled through support. Re-listing a previously deleted item requires a fresh expert review.

Seller responsibilities

As a seller on eBuy.store, you are responsible for:

• Providing accurate descriptions and original images
• Listing only items you own or are legally authorised to sell
• Clearly disclosing replicas, reproductions, or altered items
• Packaging and shipping items responsibly and in a timely manner
• Responding to buyer queries or disputes in good faith
• Complying with all platform policies and applicable laws

Failure to meet responsibilities may result in restrictions or enforcement action.

Payments, payouts, and taxes

• All payments must be processed through the eBuy.store platform
• Seller payouts are subject to internal checks, reviews, and controls
• Payouts may be held or delayed during disputes or compliance review
• Sellers are solely responsible for applicable taxes and GST

eBuy.store does not guarantee payout timelines or payout amounts.

Seller code of conduct

Sellers on eBuy.store are expected to conduct transactions professionally and in good faith. This includes:

• Listing items accurately and honestly
• Disclosing replicas, reproductions, alterations, or known defects
• Packing items securely and shipping them responsibly
• Communicating respectfully with buyers and platform staff
• Responding to disputes or information requests in a timely manner

Sellers must not:

• Misrepresent items or withhold material information
• Attempt to influence or manipulate buyer reviews or ratings
• Retaliate against buyers for honest feedback
• Circumvent platform processes or encourage off-platform dealings

Failure to follow the seller code of conduct may result in listing restrictions, selling limitations, or other enforcement actions under platform policies.

Seller protection (process overview)

eBuy.store provides structured review processes to ensure sellers are treated fairly when issues arise. This includes:

• Opportunity to respond to concerns or disputes
• Evidence-based assessment of claims
• Manual oversight by administrators

Seller protection describes processes, not guaranteed outcomes or immunity.

Off-platform transactions

Transactions related to eBuy.store listings must be completed only through the platform. Off-platform deals are:

• Not reviewed
• Not protected
• Not supported

Sellers assume full responsibility for off-platform activity.

Governing policies

Seller participation on eBuy.store is governed by:

• Terms of Service
• Seller Enforcement & Suspension Policy
• Payments, Refunds & Payout Policy
• Dispute, Returns & Refund Policy
• Content, Media & IP Usage Policy
• Acceptable Use & Conduct Policy
• Platform Rights & Disclaimers Policy

Sellers are encouraged to review these policies regularly.